aH
afsha H
1 reviews | Active since Jul 2015
13 Dec 2017, 08:23
Over charge
I have 2 contracts with Vodacom 1 I received recently black Friday special and other 1 was upgraded both my contracts are being overcharged.....I reported the problem on hellopeter than 2 my query hasn't been resolved
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Replies (2)
Vodacom's replyOfficial
13 Dec 2017, 08:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2017, 08:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
aH
afsha H's updateReviewer Update
13 Dec 2017, 09:34Previous complaint was also taken into consideration but the billing isn't being sorted out
aH
afsha H's update13 Dec 2017, 09:34
Reviewer Update
Previous complaint was also taken into consideration but the billing isn't being sorted out