1 reviews | Active since Jul 2015
Over charge
I renewed my contract with Vodacom the lady offered me r200 contract with r200 airtime and 2GB data with a p10 lite so I gladly accepted it 3 months down the line when I noticed my bank statement I realise Vodacom is charging me r308.50 instead of r200.....why offer if you can't stick 2 ur words
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Afsha,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query is solved.
Warm regards,
SS
Best regards,
Good day Afsha,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query is solved.
Warm regards,
SS
Best regards,