EP
Emsie P

1 reviews | Active since Apr 2009

29 Jan 2015, 10:03

Over Charge

03/01/2015 Invoice ELIZABETH OOSTHUYSEN B*** - Cell:***, R7,924.26<br> <br> I Never had this Ever happen to me being with Vodacom for so many years. I am a VIP package user & don't have 7900 + 8000 rand to just go off my account. Plus I am excepting a baby in mid March!! These cell phone companies need to start waking up and notify me with a high account. There is not a chance that I would use this amount of DATA over two months. R13 000. I never ever download song or movies. We have ADSL at home & there is no need for external data usage. <br> <br> This is Ludicrous. <br> <br> I'll have to cancel this account and go to MTN & further more take legal action. <br> <br> <br> Emsie

0
Replies (1)
Vodacom
Vodacom's reply29 Jan 2015, 14:14
Official
Hello emsie,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,