1 reviews | Active since Nov 2011
<p>Service request S3-GV028-8T9S0 was logged on the 12th of May, and yet no feedback has come forth.</p> <p>Invoice number B***, shows R 1,524.72 bill for data usage on cell phone number *** for the month of April 2016.<br />April 2016 was also the last month on contract for this number, the contract was terminated and its been on prepaid since 1st May 2016.<br />For the full duration of the now expired contract I have never paid more than R75.00 for 1G data on the same number, since it was actually capped.<br />Now, I need feedback as why was it billed R 1,524.72, on the last month of the expired and non-renewed contract? As I am certain not to have used that amount of data during the same month.<br />Please contact me on my primary number.</p> <p> </p>
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Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
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