FK
Floris K

1 reviews | Active since Oct 2015

08 Feb 2017, 14:00

Over billing continues to disrupt my Career!

<p>I've sent numerous emails and hello peter reviews but to no avail. I have monitored my data usage very closely and there are definitely bugs in the vodacom system. My bill in January is R3800 and I'm getting a lot of flack from my company. I've had warnings and my job is at stake here. </p> <p> </p> <p>I've been with Vodacom for almost 20 years and I expect Vodacom to attend to this urgent case soonest.</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply08 Feb 2017, 16:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team