OVER BILLING!
<p>I have been a vodacom user for more than 6 years and not once did i have any problems with that network. The minute i decided to open up a cell phone contract with them, that is the minute I started receiving problems.</p> <p>I am being over billed by more than R400 every single month whereas my monthly payment is only supposed to be R280 for the Huawei P9 Lite.</p> <p>I have complained before and was assured that i will not pay more than what i am supposed to pay, but at the end of April R770 was deducted from my account for by Vodacom.</p> <p>I cannot afford my contract anymore because it is costing me almost R1000 every month! I even stopped buying data because I was told that I am chosing the wrong option to purchase data and that it gets added to my bill everytime. I havent bought data so what is the problem now!!!!! they are *****ing from the people who once trusted their network! I would like something to be done with this information as I cannot handle it anymore! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
