NZ
Nondumiso Z
1 reviews | Active since May 2015
08 Apr 2024, 10:38
Over billing
I fail to understand why i am over charged while i am paying my acc on time via your app, last month it's over with R100 not the same as the invoice received and again this month there's R108 i fail to understand where it comes from because i paid on time
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Vodacom's replyOfficial
08 Apr 2024, 13:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2024, 13:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team