1 reviews | Active since Aug 2016
Over Billing
<p>Dear Vodacom Customer Website Team</p> <p>Thank you for your swift response, but that is where it STOPPED........</p> <p>I received a mail yesterday from your Legal department - Tell me that my account is in arrears and that my contracts are suspended (I KNOW THAT) and that if this is a Billing problem to contract Billings Department (I KNOW THAT TOO...... BILLING IS UNABLE OR UN-CAPABLE TO HELP ME.</p> <p>So please Vodacom what is my next step. I know that my account is in arrears please do not ask me again to pay this as these are credit owed to me</p> <p>Regards<br />Belinda</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
