1 reviews | Active since Oct 2012
Over billing
My data contract was incorrectly billed on 1st of April 2018. There were subscriptions incurred in my account and they were cancelled for 100th time again. I was creditted back to my vodacom account which means I am supposed to be billed my usual bill substract credit in my May 2018 billing. To my surprise the credit was not subtracted in my billing. Please refund me and cancel these auto vlive and content subscriptions.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Oliet
Kindly note that your query has been addressed and feedback has been emailed to you.
We trust that this assists in clarifying matters.
Kind Regards
Craig Julius
Best regards,
Good Day Oliet
Kindly note that your query has been addressed and feedback has been emailed to you.
We trust that this assists in clarifying matters.
Kind Regards
Craig Julius
Best regards,