Over Billing

Good Day,<br> <br> I purchased a tablet in October 2014. To make sure that it is a Top Up I contacted Vodacom on numerous occasions to make sure that it was a Top Up.<br> I was billed in December 2014 - R2352.42. I complained in January and Vodacom credited the amount due to me in February, on the 25 of February they billed me with the same amount.<br> After querying with them and also contacting the consultants to make sure that my contract was according to what I wanted, no changes were made and now I am over billed again.<br> I would like Vodacom to credit the amount due to me because this is not my fault, if the consultants are not responsible to take their jobs seriously, why should the customer suffer.<br> <br> This query is going on from November and no one is assisting, can you please assist.<br> <br> Thank you.<br> Ronica Naidu.<br>