Over billed & unknown new accounts created

I ordered a phone from vodacom which I cancelled within the required period as I was not happy with the phone I ordered and wanted a different one.<br> The phone was collected however the debits to my account was not credited to me to date. This started around 19 Feb!<br> When I ordered the correct phone, my number was not ported despite my call beforehand and at the point of sale to request same. My number was ported thereafter but somehow another contract was created. <br> When I received my ridiculous bill this month I found out that another contract over and above these was created.<br> <br> I have called numerous times and no one gets back to me. I call your after sales and red crew department am now frustrated.<br> <br> Give me my money back !!!!<br> Stop opening contracts on my name that I have no knowledge off!!!!<br> Give me feedback and resolve with no excuses and long time lines !!!!!<br> It's impossible to speak to a manager!!!