1 reviews | Active since Sept 2015
Over billed and no service provided
Why my line is soft locked and suspended when I have made payment on my account? Contract number: ********** 587 Account Number: I ********** -8 I am still awaiting call back from the manager as the service I am receiving is pathetic. I am getting sick of having to contact your customer care line as I have logged numerous complaints and I am still getting no joy.
Send me a recon of my contract from the day i took it till this day as i am being over billed by you guys.
call we with resolution to this or cancel my contract and arrange to collect your device.
your service is pathetic.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team