XJ
X J
1 reviews | Active since Nov 2022
07 Jun 2024, 15:55
Over Billed and Lack of communication
Hello Peter I'm disappointed with VODACOM They sent me invoice of almost 2000 when I asked them to break down and arrange payment I was told the manager are busy the whole day. I asked for them to call me back but no one attempted to.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
08 Jun 2024, 11:20 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jun 2024, 11:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
XJ
X J's updateReviewer Update
08 Jun 2024, 21:30Hellopeter Manager called me and tried her best to assist me thank you very much.
XJ
X J's update08 Jun 2024, 21:30
Reviewer Update
Hellopeter Manager called me and tried her best to assist me thank you very much.