EV
Ebrahim V
1 reviews | Active since Dec 2012
27 Jul 2021, 10:16
Over billed
I need to know why am I paying R596.32 instead of R467.99, what is the extra costs for and I want to know asap otherwise I put a stop order on my account and I move over to your opposition cause I am a loyal customer since 2000. Please let me know what's going on before my payment goes off
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Vodacom's replyOfficial
27 Jul 2021, 10:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2021, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team