Over all poor and negligent services not recommended

So wanted to do a relocation on my wifi installation that ive had and payed for almost a year just to find out vodacom never even logged the installation on their system so tried for 6 weeks to get the matter sorted out got 5 SO numbers as references and escalated the matter twice and still nothing happened and even had consultants from technical putting the phone down in my ear.... Very poor an negligent behavior canceled my wifi contract with them