LR
Lettie R

1 reviews | Active since Jul 2016

01 Jul 2016, 08:39

over a year and nothing has been done

<p>My cellphone does not receivce sms's at all.</p> <p>My contract was wit Autopage but they said the problem is with vodacom, i went to vodacom and they said the problem is with Autopage. in the meantime Autopage and Vodacom became 1. I went to vodacom again and they said to switch off the phone for 24 hour and when i turn it on again the problem will be solved.... but is was not solved, today a year ago the problem started and was until today not solved yet!!!! do not know what to do or where to go anymore!!!!!</p> <p>Vodacom Customer service is not to be recomended to anyone.</p>

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Replies (1)
Vodacom
Vodacom's reply01 Jul 2016, 09:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team