VB
Vaughan B
1 reviews | Active since Mar 2009
25 Apr 2015, 11:44
over a month no phone
I have stood in Vodashop over 1,5 hrs because your internal communications are severely lacking. LG have authorized a phone replacement, now you stall and lose communication. Call centre stated I must come in and now nothing happens.The case stays open and truly nothing happens.
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Vodacom's replyOfficial
25 Apr 2015, 14:39Hello vaughan,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply25 Apr 2015, 14:39
Official
Hello vaughan,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team