BM
Barbara M
1 reviews | Active since May 2016
11 May 2016, 06:40
Over a month and no service!! Worst Service Provider
<p>I wrote a review a week ago about how my simcard is blocked and it's been OVER A MONTH and still Vodacom refuses to fix the probelm. They forgot to unblock the softblock before upgrading my phone and now here I am over a month ago with zero service and not even able to make calls or even sms. I have never been more dissappointed in a phone service and all I want to do is end my contract and move onto another cell service. Worst is they still expect me to pay for the contract even though I haven't had any service! I would highly reccomend to never join Vodacom...</p>
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Replies (1)Vodacom's replyOfficial
13 May 2016, 12:38Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 May 2016, 12:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
