1 reviews | Active since Jul 2012

19 Jul 2015, 01:32

Over 3 months still no correct answer to my proble

<br> For the last 3 months I have had constant issues with my Vodacom and all the Vodacom called centres I have two accounts one is a phone one an Ipad but the system won't left my Link the accounts always has errors and every time. Called the called centre I get new a wonderful story on how they know what's wrong and area gonna help and they never do.<br> <br> Now I'm working late need data on my ipad for Skype and I thought I'd just send it to my other number through the Vodacom app, I must be really tired to actually have believed this might work. Lol<br> <br> I now get the below ******** error. <br> Unfortunately you are not the main account holder and can only buy bundles using a bank card or credit card. Please contact the main account holder to give you permissions or contact Vodacom customer care if you are in fact the main account holder.<br> <br> If I'm not the ****ing account main account holder I want to know who is as they can pay you guys from now on.<br> <br> Oh and it gets better so I decided to use my card to buy data and then get this bull error ad well<br> <br> Unfortunately we are having technical issues on this page and are working to resolve these as soon as possible. Please try again later. <br> <br> Seriously ***

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2015, 08:45
Official
Hello Robertm69,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team