MW
Marc W
1 reviews | Active since Mar 2009
23 Jun 2025, 14:50
Over 20 years as a client and still treated as an afterthought
I recently checked when my first complaint was logged for this issue. it was in 2006. Vodacom still SPAMS after repeated instructions in writing and verbally, via Social Media, and direct email.
Maybe a class action lawsuit is the only option?
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Jun 2025, 08:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Jun 2025, 08:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MW
Marc W's updateReviewer Update
24 Jun 2025, 15:16They just closed the ticket....
Proving once again they don't give a ****.
EC-21HC-16TNZ6 was closed before I even got a notice that it was opened.
Proving once again they don't give a ****.
EC-21HC-16TNZ6 was closed before I even got a notice that it was opened.
MW
Marc W's update24 Jun 2025, 15:16
Reviewer Update
They just closed the ticket....
Proving once again they don't give a ****.
EC-21HC-16TNZ6 was closed before I even got a notice that it was opened.
Proving once again they don't give a ****.
EC-21HC-16TNZ6 was closed before I even got a notice that it was opened.