Over 106 000 one star reviews and no hope for improving

It seems like the only way to get assistance is to register a complaint on social media. It's pathetic. They sell you 2for1 deals to continue billing you for the additional lines after 2 years. They refuse to cancel the additional lines. Almost 3years later being billed for lines that I don't need. The store that sells it to you refuses to cancel the line and say you must phone cancellations. Cancellations never confirm and you keep getting billed. I have never experienced this level of *****. Spoke to Aleshan, Kubashni and Chantel. All dropped the call and failed to call back