YA
Yacoob A

1 reviews | Active since Mar 2018

05 Mar 2018, 14:25

Outstanding service by Dominique from vodacom customer care

Thank you Dominique from vodacom for your speedy response on the matter I wrote a review on yesterday.. I must commend you on your professional response in this matter. Your service was impeccable.. Not even the higher authority could handle the situation the way you did.. I will definitely move back to vodacom because of your service.. Thanks

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Replies (2)
Vodacom
Vodacom's reply05 Mar 2018, 15:03
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Mar 2018, 08:19
Official

Dear Yacoob,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

We will send this to the respective management for the necessary reward and recognition.

Regards,

Vodacom Consumer Website Team