1 reviews | Active since Jan 2010
Outstanding Service
<p>After losing my phone over the weekend I attempted to take out a new contract with Vodacom, it was a tedious process which I was about to give up all together. I then saw and option to have a live chat online, which I selected and was assisted by a lady called Andile. She was very helpful and assisted me in taking out the new contract and even though it could not have been easy for her since I am not easily reachable after losing my phone. She went out of her way to keep my in the loop of the application and has been extremly helpful. Need mre of her around.</p> <p>Asi</p>
Dear Customer,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Dear Asi,
Thank you so much for sharing your experience and recognising the service received.
Have a great day further.
Regards,
Cassandra
Dear Asi,
Thank you so much for sharing your experience and recognising the service received.
Have a great day further.
Regards,
Cassandra
What a tidous process in order to get the confirmation for my contract. I really think there a few things that need to be revised with your process. It even got to the point where people were advising me to rather go to MTN, and boy was i tempted to. Once again Andile came to my rescue with insuring that everything got processed. Great end to end service, I really hope she gets recognition.
Asi
What a tidous process in order to get the confirmation for my contract. I really think there a few things that need to be revised with your process. It even got to the point where people were advising me to rather go to MTN, and boy was i tempted to. Once again Andile came to my rescue with insuring that everything got processed. Great end to end service, I really hope she gets recognition.
Asi