MA
Mia A

1 reviews | Active since Mar 2009

26 Sept 2025, 10:39

Outstanding service

About a week ago I wrote a review about my Vodacom account that was paid in advanced but Vodacom insisted that I was in arrears and therefore suspended my services after many calls, mails and a lot of frustration. After placing a the review I got a call from Fergie, a Vodacom consultant dealing with complaints. To Fergie: Thank you so much for assisting me with my issue last week.Your approach to this matter was incredibly professional; you were fast, clear, and reliable,very proffessional and very friendly. I am very impressed with how you handled my situation,stayed in contact with me during the time I had the issue. and for your dedication to outstanding service. Was such a pleasure to be assited by you. Keep up the excellent work!!!

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