Outstanding service

As a customer that was at my wit's end with countless encounters of frustration and ********** costumer service from Vodacom in store and telephonically dialling 111 , with staff that just didn't care and never even bothered to check up if my query was resolved or if I was happy. It took one individual at Vodacom Cresta Ricardo Borman to restore all my faith in Vodacom. Unbelievably professional and made sure I was 100% satisfied. I've had my new phone for a week now and for the first time ever from having numerous cellphones and cellphone contracts he took the time to call me for a follow up to make sure I was satisfied. I initially dealt with another consultant who just messed me around I went back to the store to return the phone within 7 days and was advised that I could do a replacement deal this consultant didn't once bother to follow up with me. Because of Ricardo he got everything sorted. This is a individual that needs to be acknowledged for he's exceptional service to a costumer. I am very happy and very grateful.