Outstanding Service

I recently had an issue with my contract not being canceled and I was billed for the month of September and my contract was supposed to end in August. I commented on one of the Vodacom posts on Facebook and luckily the admin responded to my comment and asked me to send my details via inbox. From that day, I was assisted by the Facebook admin who went the extra mile to resolve my problem. I would send a text at anytime of the day and night and I would receive a response from the vodacom team very quickly. I must say being patient and sending the relevant information to the admin helped a lot. My issue was delt with in just 3 days. I also received a call from Vodacom to further assist with the problem. 3 days later I received an invoice that showed the amount I was billed for was reversed and my account was no longer in arrears. The Vodacom team was very professional and transparent. I even made an upgrade on my contract because I was satisfied with the Service that I got. I am definitely recommending Vodacom to my friends and Family. Thank you for the assistance