TW
Thembekile W

1 reviews | Active since Oct 2017

21 Jan 2025, 10:52

Outstanding service

I recently signed up for Internet connection. I had a few problems with the process. The consultant by name of Thumeka really went out of her way to assist me. She would call me and explain things clearly. I was very impressed with her service and it's unusual these days to receive excellent service. I hope Vodacom will take care of employees like this outstanding lady. Well done Thumeka.

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Replies (1)
Vodacom
Vodacom's reply21 Jan 2025, 12:15
Official
Dear Customer,
 
We are glad to hear of the service that you received.
 
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
 
Regards, 
 
Consumer Website Team