EK
Egbert K

1 reviews | Active since Jul 2015

19 Jul 2015, 15:21

OUTSTANDING CUSTOMER SERVICE

I would hereby like to commend Dima (Dimakatso Mnisi) from the vodashop in Clearwater Mall for her outstanding customer service, facilitating the upgrade to my contract. <br> <br> Throughout she was really helpful and very patient with my ignorance to technology. She explained everything in detail, all the while remaining very friendly, and one can see that she knows the Vodacom products and packages thoroughly. <br> <br> Dima really made it a very pleasant experience to visit your vodashop and she's a valuable asset to Vodacom. <br> <br> Thank you Dima!!! <br> <br> Kind Regards<br> E. Knol<br> <br> <br>

0
Replies (1)
Vodacom
Vodacom's reply20 Jul 2015, 09:05
Official
Hello E Knol,

Thank you for taking the time to express your gratitude.

I am glad to hear that Dima assisted you in such an efficient and effective manner. I can only implore other Consultants to follow her example.

Kind regards
Vodacom Online Team