ON
Olga N
1 reviews | Active since Oct 2020
14 Oct 2022, 08:58
Outstanding balance paid off
I had a data contract with vodacom and I canceled the contract and asked them to send something I writing received emails that I'm on prepaid now because I paid off the outstanding balance, now I'm shocked because I keep on receiving sms from vodacom saying I owe them 1000 and they handed me over to lawyers which is shocking because I don't owe them.
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Vodacom's replyOfficial
14 Oct 2022, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2022, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team