1 reviews | Active since May 2013
Outstanding balance
According to my credit report from Transunion I have an outstanding balance with Vodacom totaling a massive R1.00, and it's negatively affecting my credit score. I haven't been a customer of Vodacom for going on 3 years. Not only did I never receive a bill for this ridiculous amount but I had to pay off the full outstanding balance when I cancelled my contract. The call center can find no trace of me being a customer or having an outstanding balance either. I would like this issue resolved.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team