Outstanding and exceptional customer service
I would like to apraise Remile Nicholson (Vodacom FTTH Customer Support Agent). My experience with her has been the best I have ever encountered in a very long time, during all my encounterments with service providers across the board. She is such a pleasant person to deal with and is on the ball, with high attention to detail and turn around time in providing feedback to customers like myself. She is truely a beacon of light with a humble and beautiful spirited person of God. I only wish the rest of the staff working in customer services could aspire to be like her. This was an outstanding experience of customer service that I experienced with her. If I could choose which customer service agent I would like to deal with, it would certainly and only be her. She really made my day. I hope Vodacom recognisies her outstanding performance and rewards her abundantly. Thank you Remile, you truely are a star. Keep up your outstanding customer service.
