1 reviews | Active since Oct 2017
I have a cellphone contract with Vodacom and the device I have is a Huawei P9 lite. Ever since my phone did the software upgrade it switched off and never came back on. I handed it to Vodacom repair centre on Old Fort Road in Durban and the gave a brand new device (same model). the same thing happened with that one, I gave it back and they gave me a new one (same model). They have given me 4 brand new devices and all have the same problem. Now they refuse to except that this model phone has a fault. they refuse to issue me a different device. so now i am stuck paying for something that i do not have. I advise everyone not to get this phone as has a fault and do not use vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Sheena,
Feedback has been given.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Good day Sheena,
Feedback has been given.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
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