RB
Ryan B
1 reviews | Active since Jan 2016
13 Jan 2016, 09:18
Outrageous service
I dealt with a gentleman by the name of Vusi he was assisting me with my secondary line. He had a pathetic attitude and was exceptionally rude i am paying for a service which it seems im not getting.
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Vodacom's replyOfficial
15 Jan 2016, 11:06Hello Rynb,
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
Kind regards
Vodacom Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply15 Jan 2016, 11:06
Official
Hello Rynb,
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
Kind regards
Vodacom Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
Kind regards
Vodacom Consumer Website Team