OUTRAGEOUS OUT OF BUNDLE DATA CHARGES AND NO LIMIT

Vodacom Public Relations Department <br> <br> Perhaps your work would not be so hard if only your company did ethical business and your client service department actually did something to contain the situation. Here it is: We just got the shock of our lives. We received a bill of R7000 for our of bundle data charges on a sim that HAD a limit when we signed for it but was apparently upgraded to a package without any usage limit!! We were not informed of the change and therefore used it like always expecting it to simply stop working when the data ran out. THIS did not happen!!!! Now we have to pay for out of bundle usage which we never signed up for and never ever ever ever would. Vodacom are simply shrugging their shoulders and treating their clients like 'the enemy'. Thousands of people are complaining about the same issue on this site!!! Why don't they listen to the recommendations. I had exactly the same problem a year ago and left for yellower fields and am using data from another isp. I am so happy that I did because vodacom are ripping the public off!!!! People wake up, you are being taken for a huge ride. Perhaps this is their tactics? PR, please sort this **** out. #CarteBlanche <br>