JB
Johnny B

1 reviews | Active since Jun 2016

05 Jun 2016, 22:08

Outrageous customer service

<p>I went to the kollenade vodacom to buy a screen protector for my samsung s6 edge, afterwards I asked the guy to help me put it on and he said it is hard to do and he will need to charge me for it. He refused to help me unless I pay him R150 cash... I refused and went to the cell c, where the happily did it for free. The guy was just busy on his phone and had no customers before I came in, this is the most outlandish and obnoxious customer service Ihave ever resieves, I would rather drive out of my way to go to another vodacom before I support them ever again.</p>

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Replies (1)
Vodacom
Vodacom's reply06 Jun 2016, 05:18
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards,

Consumer Website Team