outrageous billing and no feedback

Item: Vodacom
Rating: 2
Author: jacobus N

As in my previous report where i explained the outrageous and unexplainable bill, i haven't received feedback on getting a refund. My car is R8000 in arrears and I'm going to lose it all because of vodacom. I now have a bad credit score all because of vodacom. I demand a feedback AND a REFUND. I'm on the point of going to vodacom head office!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Mar 2016, 09:43

Hello nortjecobus@1,

Thank you making us aware of your complaint.

We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.

We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.

Please note that I will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply28 Mar 2016, 09:43

Official