RL
Rene L

1 reviews | Active since Feb 2011

11 Jul 2022, 18:54

Outrageous

I received my bill from Vodacom yesterday and saw a charge for Gamemine. I phoned in today to customer care and they advised me that vodacom cannot cancel it because I subscribed to it .

I didn't subscribe to anything that specific sim card is not even in use . So how is it possible that I subscribed to it.

I did my research only to discover that Vodacom has bee ******** people out of money with gamemine since 2020. Please just see to it that it gets cancelled immediately

0
Replies (1)
Vodacom
Vodacom's reply11 Jul 2022, 19:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team