RL
Rene L
1 reviews | Active since Feb 2011
11 Jul 2022, 18:54
Outrageous
I received my bill from Vodacom yesterday and saw a charge for Gamemine. I phoned in today to customer care and they advised me that vodacom cannot cancel it because I subscribed to it .
I didn't subscribe to anything that specific sim card is not even in use . So how is it possible that I subscribed to it.
I did my research only to discover that Vodacom has bee ******** people out of money with gamemine since 2020. Please just see to it that it gets cancelled immediately
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Replies (1)Vodacom's replyOfficial
11 Jul 2022, 19:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2022, 19:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
