Outraged

Good day

I am extremely disappointed with the service I received from Vodacom after years of service and numerous existing contract with them

I app**** for a new contract which was declined it took almost a month of calling daily,sending emails and even visited the Clearwater store with no joy and no answers but an empty promise from the consultant that all will good

They first said it’s my credit record and had me calling a number provided by them to check and all is good on that end

2 days after the offer has expired do they now say it’s because of the number of contract that are existing and affordability Funny thing is just before I app**** for the declined 1 I had just canceled a new application because of the offer in question no one said anything about affordability

Why should customers suffer because of incompetence personnel