DG
DarylAnn G

1 reviews | Active since Sept 2015

04 Sept 2015, 13:14

OUTGONG SMPT for emails on wifi disabled

For the past few months I cannot send emails from my cell phone on my home wifi, I can only receive. All other apps etc work on wifi. VODACOM - WHAT HAVE YOU DONE? <br> I am not alone in this! Vodashop employees shrug their shoulders. They know all about this and the complaints are starting to build up! Telling me I should change my outgoing smpt each time I switch from wifi to data is NOT a solution! That is madness! For 4 years everything worked via my home wifi. Then not. This is nothing to do with my cell phone or my wifi service provider - this is a VODACOM thing.<br> I have only experienced this problem when overseas logged into hotel wifi where some restrictions may have been installed. <br> VODACOM you have shut down a port or something to force use of data for outgoing emails. This is not user friendly and whatever you have done - this is incredibly frustrating and unfair. Please undo it!

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Replies (1)
Vodacom
Vodacom's reply04 Sept 2015, 13:38
Official
Hello DAGow,


Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM