KB
Khensani B
1 reviews | Active since Jun 2015
18 Jun 2025, 16:46
Outgoing sms inhibit activated without my concern
I received an sms which says “ Hi :-) Your Inhibit Outgoing SMS service has been activated. To view your balances, visit the My Vodacom App or dial *135#. The future is exciting. Ready? Vodacom” on 2 May 2025. I haven’t been able to send smes since. I’ve called Vodacom which told me this was done by the system and they’ve escalated the matter. To this day it has still not be resolved
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Vodacom's replyOfficial
19 Jun 2025, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jun 2025, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team