Outdated systems

Vodacom Accounts ********** The call centre operators who help you have not an idee of what is going on Sunday I pay my account at at a Vodashop in Horizon Roodepoort, 10 minutes later I received a sms stating; " Vodacom: Thank you for paying your Vodacom account. This is a confirmation that payment has been received and proof of payment is not required." This morning when I phone and asked to turn on the phone, the operator told me he can't switch on the phone because the account is in arrears, after 10 years some body see one account, if I phoned they give me two amounts of two accounts. Your billing system is outdated and the call centre and sms operator or system is also outdated. I hope you understand my frustration.

Thanks