YL
Yonela L
1 reviews | Active since Dec 2014
31 Mar 2026, 15:34
Out of Wifi for a week.
Wifi has been off since 25th March, to is the 31st and I've been waiting for the call. Since the matter was reported, no feedback was ever received from Vodacom. Im with Vox but the fibre is from Vodacom.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Apr 2026, 07:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2026, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team