MT
Mandla T

1 reviews | Active since Apr 2010

29 Jun 2017, 16:19

Out of this world Customer Service Experience

<p>On the 29th of June 2017, I called Vodacom Online Applications call centre to get a contract. I spoke to Lisa Jimmie who was not just a good consultant but wonderful.</p> <p>She went out of her way to answer every question I had relating to the new contract. Where she was unsure, she professionally placed me on hold to get clarity. When capturing information, there was no dead air (no talking) as she kept me in the loop of everything she was doing. This is by far thee most amazing service I have ever received from my network.</p> <p>Please ensure that you keep this consultant with you as she will be of great value to the organisation.</p> <p>Thank you LISA JIMMIE (Like Minds Online) for an amazing experience.</p>

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Replies (1)
Vodacom
Vodacom's reply30 Jun 2017, 07:16
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team