NF
Nadia F

1 reviews | Active since Feb 2015

04 Feb 2015, 11:04

Out Of Stock, yet courier receipt confirmed.

I am an existing Vodacom contract holder and placed an order online for another contract including a Sony Xperia Z3 Compact on Friday, 30/01/2015. <br> <br> On Monday, 02/02/2015, Vodacom sent me an e-mail with a tracking number that RAM couriers had the package, and it would be delivered Tuesday, 03/05/2015. <br> <br> Keep in mind Vodacom's website also states \free next day delivery". <br> <br> RAM's website could not give me any detail with the supp**** tracking number (Vodacom PO Number).<br> <br> When I called RAM Wednesday morning"

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Replies (1)
Vodacom
Vodacom's reply04 Feb 2015, 13:48
Official
Hello Nads143,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team