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Lesley O

1 reviews | Active since Aug 2010

15 Apr 2015, 11:10

OUT OF STOCK FOR 4 MONTHS

In December i upgraded my phone and part of the deal was a pair of Skullcandy earphones, at the time they had no stock but i was promised they would have stock in the next week. Despite numerous visits to The Vodacom shop in Cresta i kept getting the same answer, and co one ever came back to me. Three weeks ago i went to Vodacom again and spoke to the Manager who promised to come back to me and i am still waiting. Very bad service and lack of communication with customers.

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Replies (1)
Vodacom
Vodacom's reply15 Apr 2015, 15:24
Official
Hello nephilim,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team