sA
salmaa A

1 reviews | Active since Apr 2016

15 Apr 2016, 22:56

Out of stock

I've taken out a new contract with Vodacom on the S7 with free gear on sunday. Before signing i asked if there was a deal with a watch instead of gear and was told no, so i had to take the gear. After I signed for the contract the store said they out of stock. I was told by Wednesday they will receive stock. I've gone to the store today ( Friday) and the store says they not sure when they receiving stock. Why does vodacom advertise if they have no stock? If they advertise the goods with no stock, does CPA not apply? They sure did debit they money of my account the day after I signed, but I didn't receive my full purchase? The store staff can not be blamed. It's Vodacom that's not satisfy they customers.

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Replies (1)
Vodacom
Vodacom's reply16 Apr 2016, 11:20
Official
Hello Salmaa01,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team