1 reviews | Active since Jul 2013
Out of stock
I called the online services of vodacom and the lady that helped me did not tell me the online service does not have stock of the mate 7 32 gig. She sent me the 16 gig rateher without asking me, When i called to find out about the fone i was advised the the online service does not have the 32gig mate 7. When i asked Yshe did not advise me on the sort comming she told me that if i looked at the online service i would see that they only have the 16 gig, i the told them i will not be avalibe from vryday for the reasson i am an IT consultant and my client are every where .She advised the they will still only be able to help me in 3-7 working days. All of this happend after i called wodaworld for assistance and went to vodacare of assistance.This is the worst service i have recived in the 17 year i am with vodacom and i am considering changing networks. Theas people will not help me in getting the phone from me the same day and they made it my problem by saing i cannot use use the phone untill it hase been exstanged at there end. But they will not do the exstange i must give the phone back and the go to a vodastore and do a new upgrade for the phone i want
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Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
