out of sight out of mind..

I upgraded my contract on the 5th of December 2014 and with this received a free gift, service was wonderful and the process went smooth and quick. the store did not have stock of the gift item i chose and it was promised that as soon as stock is received i will get a phone call to come collect.. 2 months later - I AM STILL WAITING ON THE CALL<br> i have called several times asking about the matter and every time a message is passed on to the consultant with an empty promise of a call back<br> eventually got hold of her and was told that the item has been discontinued. <br> this is not the type of service vodacom advertises or stands for, a little communication can go a long way.<br> i am yet to be told what the replacement gift will be or if i will still receive one.<br> I'm extremely disappointed that this is how loyal customers are treated<br> Thanks<br> <br>