GK
Gregg K
1 reviews | Active since Feb 2011
02 Feb 2021, 19:17
Out of Ideas - Cant complain about service because there's none to complain about.
I have sent Vodacom numerous mails and called the call center and spoke to Tobi as well as tried on Facebook and Facebook messenger but Vodacom refuses to assist me with a simple task of a 1 month itemized statement because its an impossible task apparently. Before switching to Vodacom - be prepared for zero service. You call online they send you to a store - you go to a store they say call helpdesk online??? All I want is one simple thing and they dont know how to do this?
Helpful (0)
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Replies (1)Vodacom's replyOfficial
02 Feb 2021, 21:04 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Feb 2021, 21:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
