Out of databundle data scare
<p>I have 1 Gig contract for about 2 years of which I upgraded last year in November, before the upgrade, once my Gig was up, out of bundle rates never app**** and I would have to top up which suited me perfectly as I'm not using that sim. Since the upgrade, to my shock and suprise I was billed R1 660 for December and already over R1 024 for January since I was not informed or made unaware that out of data usage suddenly kicked in with no limits. Since when did this come into place and why was I not informed about it. It's Janaury and my wallet is crying, I'm not impressed!</p>
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Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
